Disaster Response

Local assistance after a devastating disaster

We understand the long-term impact of a disaster. That's why Alexander Jewish Family Service provides assistance and long-term recovery case management after a catastrophic event. We partner with other community groups who offer rescue and early-stage relief to provide longer-term assistance, working to navigate the details of your journey to stabilization and recovery.

Who to call or text: 
  • 9-1-1 is for emergencies that require immediate assistance from the police, fire department, or ambulance.
  • 3-1-1 is the Harris County and City of Houston assistance for information about transportation, infrastructure, debris pick up, and other services.
  • 2-1-1 is the helpline for United Way General assistance.
  • 9-8-8 is for Mental Health Emergencies
We provide:
  • Direct assistance
  • Family case management
  • Access to public resources
  • Counseling
  • Help navigating relief benefits

Hurricane Recovery Resources

Alexander JFS provides a variety of recovery services and resources. If you need immediate home repair needs, please contact 3-1-1.
Houston skyline with fallen trees cover road

Long Term Recovery

Housing & Financial Assistance

We provide the following resources:

  • Locate temporary or long-term housing and other immediate needs.
  • Donated and discounted furnishings to make their current living conditions more comfortable.
  • Access to available resources to help alleviate the financial impact of an event.

FEMA & Insurance

We assist with navigating applications and accessing insurance benefits. Learn more about FEMA's post-disaster recovery process and the steps you’ll take to move efficiently through the process.

After-Storm Clean Up

We connect clients with volunteers to help with packing and unpacking, cleaning, sorting through items, documenting losses and more.

Additional Resources

Check out these additional resources to help in navigating your home repair. Protect yourself by making informed decisions during the recovery process.

Resources & News

A central location for you to be empowered with knowledge.
Stories of
Light
Hope
Help
"Alexander Jewish Family Service, I so appreciate your help! Since the flood, I have been working with various agencies on assistance with my flood damage. And by comparison, it seems to me you are working at lightning speed!"
Client, Disaster Case Management
This quote has been annonoymized for client privacy protection
worker repairing floor of flooded home

We Are Here to Help

Complete the contact form to begin working with Case Management. Once we receive your submission, we will call you and schedule a phone appointment with you within 2 business days.

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Hours of Operation

8:30AM – 5:30PM Monday - Thursday

8:30AM – 4:00PM Friday

Need Help Now?
For Medical Emergences: Call or text 911
For Mental Health Emergencies: Call or text 988

Additional Resources:

Houston Crisis Hotline

(866) 970-4770

National Suicide Prevention Lifeline

988

suicidepreventionlifeline.org

The Trevor Project, LGBTQ Crisis Hotline

(866) 488-7386

National Domestic Violence Hotline:

(800) 799-SAFE (7233)
www.thehotline.org

After the crisis:

For CURRENT Alexander JFS clients: please provide an update to your Alexander JFS staff about the care you received through any emergency resources.

For NEW clients who are seeking Alexander JFS services for the first time: please inform the Alexander JFS staff about the recent care received through any emergency resources. 

We provide light, hope and help.

Explore Alexander JFS Services