Disaster Services

Local assistance after a devastating disaster

We understand the long-term impact of a disaster. That's why Alexander Jewish Family Service provides assistance and long-term recovery case management after a catastrophic event. We partner with other community groups who offer rescue and early-stage relief to provide longer-term assistance, working to navigate the details of your journey to stabilization and recovery.

Who to call: 
  • 9-1-1 is for emergencies that require immediate assistance from the police, fire department, or ambulance.
  • 3-1-1 is the Harris County and City of Houston assistance for information about transportation, infrastructure, debris pick up, and other services.
  • 2-1-1 is the helpline for United Way General assistance.
We provide:
  • Direct assistance
  • Family case management
  • Access to public resources
  • Counseling
  • Help navigating relief benefits

Hurricane Recovery Resources

Alexander JFS provides a variety of recovery services and resources. If you need immediate home repair needs, please contact 3-1-1.
Houston skyline with fallen trees cover road

Long Term Recovery

Disaster Preparedness

Preparedness in Harris County is not just for Hurricane Season. Avoid panic by stocking up on items over the entire year. It is safer, more efficient and less expensive than waiting until disaster strikes.

The State of Texas offers the option to register with the STEAR program, a free registry that provides local emergency management planners and responders with information related to your needs during an emergency. You must register annually.

Who Should Register?

  • People with disabilities
  • People who are medically fragile
  • People with functional needs such as: limited mobility, communication barriers, require additional medical assistance during an emergency event, require personal care assistance., or transportation assistance.

Housing & Financial Assistance

We provide the following resources:

  • Locate temporary or long-term housing and other immediate needs.
  • Donated and discounted furnishings to make their current living conditions more comfortable.
  • Access to available resources to help alleviate the financial impact of an event.

FEMA & Insurance

We assist with navigating applications and accessing insurance benefits. Learn more about FEMA's post-disaster recovery process and the steps you’ll take to move efficiently through the process.

After-Storm Clean Up

We connect clients with volunteers to help with packing and unpacking, cleaning, sorting through items, documenting losses and more.

Resources & News

A central location for you to be empowered with knowledge.
Stories of
Light
Hope
Help
"Our case manager understood what we were going through more than we did…she was the one who convinced us to accept help when we didn’t want to. Alexander JFS is a light that never goes out and their case managers are, simply put, our superheroes."
Flood Survivors, Hurricane Harvey
This quote has been annonoymized for client privacy protection
colorful stained glass window in synagogue

We Are Here to Help

Complete the contact form to begin working with Case Management. Once we receive your submission, we will call you and schedule a phone appointment with you within 2 business days.

arrow
Hours of Operation
Need Help Now?

We provide light, hope and help.

Explore Alexander JFS Services